Accessing ticket sales revenue (funds remittance once your event is finished)

Accessing ticket sales revenue (funds remittance once your event is finished)

Introduction: 

Apply for a funds remittance once your event is complete, to access your ticket sales revenue.    
 
Remittance will be actioned 5 days after the request is submitted by the event organizer. The event organizer is notified on event closing by email to submit the application for the remittance to be activated. In their application, they are asked to provide the bank and tax details.

Pre-event remittances can be requested directly and are assessed on a case-by-case basis. EventsPass reserves all rights with regard to the approval process. 100% pre-event remittance is never permitted, as EventsPass requires a float in case of refunds, etc. See here.

Quick instructions:

To apply for funds remittance:
  1. Log in to your EventsPass dashboard
  2. Click your username in the top right of the dashboard
  3. Click 'Remittance and Payments'
  4. Ensure that you’ve entered your bank account details and that your tax details are correct.
  5. Your final payout balance will be pre-populated – simply click on “Request”
Please triple-check to ensure that your details are correct. Any error in the account name or number will be your responsibility. EventsPass cannot guarantee retrieval of funds paid into the incorrect account if you’ve entered the wrong bank account information.
Note: The day after your event ends, you will also receive an email with instructions on how to apply for funds remittance.

Detailed instructions:

To apply for funds remittance:

Log in to your EventsPass dashboard

Click your username in the top right of the dashboard

Click 'Remittance and Payments'



Ensure that you’ve entered your bank account details.

Click 'Payout Settings' and then click 'Add New Account' (unless you have already done so).



Complete all fields with the account details for which you would like remittance sent and then click 'Save Account'.

Please triple-check to ensure that your details are correct. Any error in the account name or number will be your responsibility. EventsPass cannot guarantee retrieval of funds paid into the incorrect account if you’ve entered the wrong bank account information.




Your saved bank account will be shown.



Choose the bank account for your remittance request

Click 'Remittance and Payments'.  Next to your event name, click 'Select Account' under the 'Account Name' column.  When prompted, click the 'Change Payment Account' dropdown and select the bank account you have just added.  Then click 'Save Changes'.


Ensure the tax details for your event are correct

Under the 'Actions' columns, click 'Update Tax Details' and review the details on-page to ensure that the tax details for your event are correct. Update if necessary and 'Save' otherwise click 'Cancel'.  

Note: Tax Name and Tax Rate are not editable.

Create a remittance request

Under the 'Actions' columns, click 'Create Request'. A summary of your available balance will display on the screen.



The 'Amount' field is where you request the remittance amount. This field will default to the total amount owed to you, however, you can adjust (reduce) this value if you wish to request a smaller portion of the total available balance.

Once satisfied, click 'Create Request' and the EventsPass team will begin the process of actioning your request.