Can I capture extra details about the visitors (beyond the default of name, email and contact number)?
Related Articles
Do I have to type in a customer's details every time I scan a ticket?
Generally, you will not have to enter the customer's name, email, and contact number every time you scan a ticket. Here is how LeadGen helps free up your time (that is better spent engaging with customers to your booth or stall): If a customer has ...
I never received the email invitation to sign up to LeadGen
Vendors are invited onto the EventsPass LeadGen system only once an event organizer has partnered with EventsPass for their ticketing and registration needs.If your event has partnered with EventsPass, then please check your emails, including your ...
View or edit an individual lead’s details in the LeadGen app
To view an individual lead and their responses, while logged in to your event in the LeadGen App, tap the ‘View’ button against the corresponding entry. This will load the contact information, including answers to your form questions (if ...
How can I get more LeadGen scanning devices for my upcoming event?
There are two ways to obtain your physical LeadGen scanning devices: The easiest is to coordinate with your booth staff to install the LeadGean app on their personal, or work-provided smartphones. They can simply install the EventsPass LeadGen ...
Who do I contact if I have questions on-site?
To ensure you receive answers to your questions as soon as possible, please make sure to direct your questions about EventsPass and LeadGen to the EventsPass team, and not your event organizer. Firstly, we recommend checking out the on-site ...