How can I track the lead performance/activity of my booth staff?

Whenever you download or export your leads, the export will contain a column identify the 'device' name. This is how you can track the activity/performance of your booth staff.

The 'Device Name' field is using the name of the device from within your device settings (it is not a setting within the LeadGen app). If it is someone's personal device, then it is likely whatever they have named it. If it is a rental device, then you may wish to record the device name, prior to handing out the rented devices to your booth staff.

TIP: To view a 'Device Name' in iOS: Settings > General, then tap About.

• Related Articles

• View or edit an individual lead’s details in the LeadGen app

  To view an individual lead and their responses, while logged in to your event in the LeadGen App, tap the ‘View’ button against the corresponding entry.   This will load the contact information, including answers to your form questions (if ...

• How can I get more LeadGen scanning devices for my upcoming event?

  There are two ways to obtain your physical LeadGen scanning devices: The easiest is to coordinate with your booth staff to install the LeadGean app on their personal, or work-provided smartphones. They can simply install the EventsPass LeadGen ...

• Scan a test ticket with the LeadGen app before your event starts

  SCAN THE TEST QR CODE  PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...

• Download the LeadGen app and sign in to your account

  IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...

• How can I customize the look and feel of my LeadGen form?

   When configuring your LeadGen form, you can customize a few settings including: Screen Saver: EventsPass gives you the option to add some branding to your LeadGen form when it is at rest either on your phone or iPad. You don’t need to add anything ...