Refund ticket(s) when you need to return money to a customer. The refund process lets you determine whether the refunded ticket(s) will remain valid for use at your event. Free tickets cannot be refunded, but instead can be voided. See here for how ...
To export all customer data from your event: Login to your EventsPass account, and select your event From your event dashboard, click the 'View Attendees' button under the 'Registered Attendees' tile. Click the 'Actions' button Click the 'Export all ...
Introduction These tips are for all producers and organizers who want to capture more attendee details over the course of their event. EventsPass is built with flexibility in mind and there are a number of tools available to you, to help drive a much ...
Open the 'Registered Attendees' menu. Click the 'Extract ticket options response' button. When prompted, save the file to your local computer. In this report, you can view the Ticket Option selections for all customers, the customer check-in status ...
Introduction: This guide is appliable when your event is configured with multi-buy ticket options only. This configuration should only be applied in situations where the event producer wishes to allow vendors to redeem ticket options from attendee ...