I am unable to log in to my LeadGen account on the app

• Related Articles

• I cannot see my upcoming event when I log in to the LeadGen app

  Please make sure you followed the steps to set up your account from the LeadGen invitation email. If you cannot locate this email, please check your email spam folder. Your event will not show up in the LeadGen app until your form is ‘ACTIVE’.

• Download the LeadGen app and sign in to your account

  IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...

• Scan a test ticket with the LeadGen app before your event starts

  SCAN THE TEST QR CODE  PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...

• What hardware and software do I need to run LeadGen?

  To configure your account, you will require a computer with internet access and an internet browser installed. To scan leads at your event, you will need to install the LeadGen app, which is available on Android and iOS. Unless otherwise stated, you ...

• How long does it take to sign up to LeadGen?

  On average, it takes less than five minutes to set up and activate your LeadGen account. Please see here for instructions.