I need to make changes to my form, but it is already activated
If
you have not yet started scanning attendee tickets, then you can continue
editing your form (within the constraints of your chosen package) as much as
you like. Simply log in to your LeadGen portal here.
If you have started scanning attendee tickets
already, then please contact us here and we will endeavour to accommodate your request.
Related Articles
Scan a test ticket with the LeadGen app before your event starts
SCAN THE TEST QR CODE PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...
What hardware and software do I need to run LeadGen?
To configure your account, you will require a computer with internet access and an internet browser installed. To scan leads at your event, you will need to install the LeadGen app, which is available on Android and iOS. Unless otherwise stated, you ...
Do I have to type in a customer's details every time I scan a ticket?
Generally, you will not have to enter the customer's name, email, and contact number every time you scan a ticket. Here is how LeadGen helps free up your time (that is better spent engaging with customers to your booth or stall): If a customer has ...
I need help setting up my LeadGen addons (CRM integration, SMS campaign, remarketing campaign etc.). Where can I get help?
Please contact our team here: https://www.eventspass.info/vendor-support/ Learn more about the LeadGen addons here: Adding optional extras to your LeadGen package
Start scanning attendees (leads) at your event
Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...