I never received the email invitation to sign up to LeadGen

Vendors are invited onto the EventsPass LeadGen system only once an event organizer has partnered with EventsPass for their ticketing and registration needs.If your event has partnered with EventsPass, then please check your emails, including your spam folder, for an email from us.

Below is an example of the email you might expect to see.

If you cannot locate an invitation email from us, then please contact us: https://www.eventspass.info/vendor-support/

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• Download the LeadGen app and sign in to your account

  IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...

• Can I use LeadGen at my upcoming event?

  Currently, vendors are invited onto the EventsPass LeadGen system only once an event organizer has partnered with EventsPass for their ticketing and registration needs.  Please put your event organiser in touch with our team if you would like to ...

• I cannot see my upcoming event when I log in to the LeadGen app

  Please make sure you followed the steps to set up your account from the LeadGen invitation email. If you cannot locate this email, please check your email spam folder. Your event will not show up in the LeadGen app until your form is ‘ACTIVE’.

• How long does it take to sign up to LeadGen?

  On average, it takes less than five minutes to set up and activate your LeadGen account. Please see here for instructions.

• Do I have to type in a customer's details every time I scan a ticket?

  Generally, you will not have to enter the customer's name, email, and contact number every time you scan a ticket. Here is how LeadGen helps free up your time (that is better spent engaging with customers to your booth or stall): If a customer has ...