Update your app security and scanning settings

Update your app security and scanning settings

Various settings in the LeadGen app can be toggled to personalize your app experience. To update these settings, while logged in to your event in the LeadGen App, tap the icon that looks like a cog. 


  


Description of each setting:

  1. Always-on scanning: If enabled, the device will always leave the camera on when in scanning mode (note: this significantly reduces battery, only recommended for powered devices)
  1. Security settings: Allows you to enable advanced security. Enable advanced security if you want to require an app pin to exit from the scanning mode (useful when attendees may be holding your device)
  1. Pointer Overlay: Enable this if you would like some guide markers to appear as an overlay above the camera screen when in scanning mode (to illustrate where to place the ticket barcode)
  1. Notes & Score: Enable this if you want the notes and lead scoring fields to show alongside your custom form, each time you scan a lead. Disable this if attendees are completing their own form. Leads can be edited at any later time (if you wish to manually add notes or a score).
  1. Scan Screen Theme: Toggle between the app default Blue theme and the White theme.



 



    • Related Articles

    • Download the LeadGen app and sign in to your account

      IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...
    • Scan a test ticket with the LeadGen app before your event starts

      SCAN THE TEST QR CODE  PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...
    • View your leads in the LeadGen app

      To see your captured leads, while logged in to your event in the LeadGen App, tap the ‘Leads’ tab.    A list of all the leads you have captured will be shown. Warning: Do not uninstall the app while on-site at your event, as this will permanently ...
    • Start scanning attendees (leads) at your event

      Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...
    • What is LeadGen? What are the benefits?

      What is LeadGen LeadGen is a world-renowned lead capture system allowing exhibitors/vendors to seamlessly capture lead contact details for events where EventsPass is the official ticketing provider.  Amplify event ROI with LeadGen by capturing more ...