Managing your vendors (passwords, activate, deactivate, re-send invitation email, add a note, provision vendor tickets)

Managing your vendors (passwords, activate, deactivate, re-send invitation email, add a note, provision vendor tickets)

 This guide is for how you can manage your vendors that have already been added to your event.

To manage your vendors:
  1. Log in to your EventsPass account and select your event
  2. Click the 'Event Management' tab
  3. Click the 'Vendor Options' tab
  4. Click the 'Manage Vendor' button
  5. Your current vendor list for your event will load
  6. From here you can perform various actions from under the 'Actions' heading, including:
    1. Edit: change their details
    2. Set Inactive: disable this vendor's association with your event (they will no longer be able to use LeadGen at your event). This can be reversed at any later time.
    3. Change Sales Note: Leave a note against the vendor's account (only visible to you and the EventsPass team)
    4. Manage Ticket Type Qty: View and amend the number of vendor tickets available to this vendor (i.e. how many staff passes you want to provision for the vendor). Note: only actionable once you have created tickets that are only available via the 'vendor portal'.
    5. Send welcome email: re-send the EventsPass vendor welcome email to the vendor
    6. Change password: Update the account password
    7. Change Email/Username: Update the account email or username associated with this account