Navigating the home screen for your event in the CheckIn app

Navigating the home screen for your event in the CheckIn app


This guide will help you navigate your CheckIn home screen once you have loaded your event.



  1. Setting: Tap this to access app settings (security, general setup etc.)
  2. Back: Exit from the event
  3. Filter tickets by attendance status: You can opt to see all tickets, tickets that have been checked in, and tickets that have not been checked in (‘No-Show’).
  4. Total check in tally: Shows number of total tickets checked in vs. total number of tickets overall
  5. Device check-in tally: Shows number of total tickets checked in on this device, the name of the scanning location being used on the device and the scan date that will be applied to tickets (if it is pre-event, it will show the date of day 1 for the event)
  6. Search box: Search for a ticket ID or customer name here.
  7. Customer listing area: A listing of all customers for the event (one row per ticket). Swipe your finger down in this area to refresh and sync with other scanning devices (requires internet connection).
    1. Tickets that have already been checked in to the event, will show a blue arrow on the left-hand side
    2. Tickets that are not yet checked in to the event, will show a small red person and ‘x’ symbol on the left-hand side.
    3. Tickets for which the registration form has not been completed will show up as ’Unregistered’.
  8. Start Scanning button: Tap this to begin scanning attendees (see below note).
Learn more about choosing the right scanning mode here:  Choose the right scanning mode on your CheckIn device



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