Navigating your event dashboard
Your event dashboard is the ‘home page’ for your event administration, where you can access live data about your event and toggle different settings as you need to add, remove, edit or toggle different settings and components of your event (such as tickets, registration form, ticket options or promo codes)
At the top half of your dashboard, you will find the following:
- Event name, and the dates the event is on
- The ‘Breadcrumb’ menu. Whenever you see this menu, you can click a given part of the menu to take you to a specific page. For example, click ‘Events’ to return to your event listing summary (step out of your event dashboard), or click your event name to return to your main event dashboard view.
- Event Action. Here you can either ‘View Event Page’ (see what your customers will see) or open the ‘Actions’ menu to perform actions like:
- Add a new ticket
- Add a new promo code
- Generate tickets (bulk)
- View ticket sales
- View registrations
- Main menu tabs. Here you can toggle between the main menu items. This will simply update the ‘Detailed Settings’, visible in section 6.
- Live data tiles. Here you can see the live tracking of data about your event including the number of tickets sold, revenue, number of registered customer details captured, promo codes used, number of sessions booked (if applicable), and total donations made (if applicable)
- You can click the bottom row of each tile, to take you to the corresponding detail view for each of these areas.
- Detailed settings. Access the detailed settings and toggles for your event.
Scroll further down the dashboard and you will find the summary of your tickets, ticket options (if applicable), promo codes, and registration form. Note that this summary will only be visible while the “Tickets and Registration” tab is selected.
Click on the “Ticket” tab. Here you can see a summary of which tickets are for sale (‘Active’) and not for sale (‘Inactive’), along with other summary detail including number sold, total revenue and price. From here you can click on the ticket type name to open the detail view for that ticket. You can also preview what your tickets look like by clicking the “Preview” button.
Finally, to toggle a ticket’s availability for purchase you can click on the “Activate” and “Set Inactive” toggle.
Click on the “Ticket Options” tab. Here you can see a summary of all your ticket options (if applicable), and which are available for purchase via the “Status” column. You can click on the “Ticket Option” name to see the detail view for that ticket option, and to toggle a ticket option’s availability for purchase you can click on the “Activate” or “Set Inactive” toggle accordingly.
Click on the “Registration Forms” tab. Here you see a summary of the number of complete registrations and the status of your form. You can click on “Default Form” to see an overview of your registration form detail (and edit if necessary). Finally, you can also activate or deactivate your registration form with the “Activate” and “Set Inactive” toggle.
Note: If your registration form is set as inactive at any time while your event is running or while you are selling tickets, then the EventPass platform will revert to the default registration form fields (capturing name, email, and contact number only). As soon as you re-activate your form, it will restore to your customized form.
Click on the “Promo Codes tab. Here you can see a summary of any promo codes you have created, how many of each have been redeemed and whether they are currently available for use through their “Status”. View the detail view of any promo code by clicking on the code name (or click “View”). Activate or deactivate a promo code available (for use by customers) by using the “Activate” and “Set Inactive” toggle.
Finally, to add a new promo code you can click the “Add New Promo Code” button.
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