Step 1 - Event Details

Step 1 - Event Details


1A – CORE EVENT DETAILS

Start by signing in to your EventsPass account here: https://www.eventspass.com/#/login 


Once logged in, you will see the Events dashboard.  In the top center of the page is a blue navigation bar that reads ‘Create a new event’, click on it to begin the creation. 




After you have clicked on ‘Create a new event’ you will be brought to the ‘Create New Event’ page.  At the top left-hand corner of the page the following text should appear.  




Once on the page, you will be asked to provide the ‘Event information’ and ‘Event Location’.  




Complete all the fields shown:

  1. Event Name: Input your event name. This will appear on your ticketing page and customer tickets.
  2. Event start and end date/time: need to have the cursor held over field line for the pop-up calendar to appear and allow you to select dates and times.  Click ‘Apply’ when finished. 
  1. Event category: helps ensure your new event has the appropriate settings. Please select the option which best describes your event type.
  2. Select your event type: is based on either the type of event or its requirements:
    1. ‘Standard event’ means the event does not have ‘Sessions’ (e.g. education sessions) attached and will be ticket sales only (e.g. fairs, B2C shows, festivals).
    2. The ‘Standard event ticketing + ticket options + sessions’ option is for when your event has tickets along with ‘Sessions’ (e.g. education sessions) or ‘Ticketing options’ (F&B, merchandise or add-on opportunities). 
  1. Tax information: Please complete all fields in accordance with your local tax jurisdiction. 


Warning: Please review your entries carefully as your tax setting is applied to all paid ticket sales. This cannot be changed after an event is launched and this setting allows for financial reconciliation at the end of the event. 


Once you have completed the ‘Event information’, ‘Event Location’, and the ‘Tax Information’, click ‘Done’.


1B – EVENT DETAILS

Click on the ‘Edit’ button in the right-hand corner of the navigation bar. 




Once you have clicked on the ‘Edit’ button, you will be taken to ‘Set-up event’ page.


The navigation bar on the top left-hand side of the page walks you through the steps necessary to complete the event details.  



Begin by completing all fields in the ‘Event Details’ section of the navigation bar. Some fields may already be completed from your previous step.









Note: Make sure you update the ‘Contact details’ with the information that you want to be visible to ticket buyers.
Note: Be sure you set the correct ‘Time zone’ for the event location. Google will make a best estimate, but it is important that you confirm it is correct.


Click ‘Save and Next’ once completed.


TIP: prior to saving any page, double-check that everything was inputted correctly.  This will save you time prior to reviewing the entire event


Once you have clicked on the ‘Save and next’ button, you will now be taken to the ‘Event design’ page.


1C – EVENT DESIGN


The ‘Event design’ page is where you create the look and feel for your ticketing page.



  1. Note: Your event logo image should be 160 x 160 pixels.
  2. Note: The recommended header image size is 1920 x 720 pixels. It is strongly recommended to not include any text or logos on the header image.
  3. Note: Based on the ‘Event logo’ image size you can either fit it to be either a circle or round style by clicking on the drop bar in the ‘Logo style’ field. 


You can then select the color palette you wish to use on your ticketing page. 

Note: you will be able to preview and re-edit this design at a later step.




The default ‘Purchase button’ setting is for the button to read ‘BUY TICKET’. If you would like to edit this label, please enter ‘Custom button name’ field in this section. In the ‘Purchase button size’ you can either default to ‘Regular’ size or change to ‘2X’ size.   As a rule of thumb, the default is the best for branding purposes. 


Under the ‘Promotional/Discount Codes’ heading, you can customize the labeling and instructions for your ticketing promotional codes (if applicable). Skip this step if you will not have any promotional codes.


Once you have clicked on the ‘Save and next’ button, you will now be taken to the ‘More information’ page.



1D – EVENT ‘MORE INFORMATION'


On this page, edit each box with the additional information you would like to share about your event. This content appears on your ticketing page (see below).




This page contains the following content fields:

  1. Event timings and entry information – Here you can provide the event name, location, and dates.
  2. Ticket pricing details – Here you can provide more direction on tickets and registration
  3. Organizer information – Here you provide the organizers' information and instructions with regards to event questions
  4. Parking and Public Transport – If there is information around parking or public transportation you can place that here 
  5. Preamble Text - This optional field will appear at the top of the ticket selection page. This is a great place to guide your customers on policies such as entry policy, bags policy, ticketing information etc (see below).  




TIP: At the top of each field on the ‘More information’ page provides a full editing suite, allowing you to link a page, upload a photo, embed a video, insert HTML code or insert a table, along with all the standard text formatting controls (bulleting, numbered lists, font size font color, etc.)





Once you have clicked on the ‘Save and next’ button, you will now be taken to the ‘Review’ page.


1E – REVIEW



On this page, you will be able to review all the event details you have input.


TIP: Should you need to edit any fields prior to going to the next step, simply click on ‘edit’ icon located on the right-hand side of the text field (see below) and you will be brought back to that field on the page it is located on.  Once updated, just click on the ‘Save and next’ button. Once on the next page simply go to the top left-hand navigation bar and click the ‘Review’ tab to be brought back to that page.  




Once you have reviewed the page, click on the ‘Done’ button and you have completed this step. You will then return to the setup overview page.


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