The CheckIn app is struggling to scan tickets due to poor lighting or it being too dark. What can I do?

The CheckIn app is struggling to scan tickets due to poor lighting or it being too dark. What can I do?

In this situation, it is recommended that you use the device in 'Hi Def Video' mode, which is available from your settings menu of your CheckIn app. Read more about this mode here.

Note: This mode will cause considerably greater battery drain while in use.