Tickets
Importing Attendees Into EventsPass
Note: This function is not available for all events. If the import button is not visible to you, then it is not available on your event.
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Void (invalidate) a customer's free ticket(s)
Void ticket(s) when you need to invalidate free tickets so that they can no longer be used at your event. Note: Only free tickets can be voided. Paid tickets must be managed with the refund functionality. See here for more information about ...Refund a customer's ticket(s)
Refund ticket(s) when you need to return money to a customer. The refund process lets you determine whether the refunded ticket(s) will remain valid for use at your event. Free tickets cannot be refunded, but instead can be voided. See here for how ...Provide a ticket purchase URL with a promo code already applied
Log in to your EventsPass account and load your event dashboard. From your event dashboard, scroll down and click the “Promo Codes” tab. Click “View” against the corresponding promo code which you wish to be applied automatically. The promo code ...Step 4 – Create your tickets
TICKET CREATION Begin by going to ‘Step 4’ of the navigation bar and click on the ‘Edit’ button on the right-hand side Once you have clicked on the ‘Edit’ button, you will be taken to ‘Create new tickets and ticket types’ page. This is the page ...Differentiating 'Registered' and 'Unregistered' tickets (and how tickets can become 'Registered')
Tickets sold through EventsPass can either be 'Registered' or 'Unregistered'. Differentiating 'Registered' and 'Unregistered' tickets 'Registered' tickets are those tickets that have customer details saved against them already (at minimum a name, ...