View your leads in the LeadGen app

View your leads in the LeadGen app

To see your captured leads, while logged in to your event in the LeadGen App, tap the ‘Leads’ tab. 


A list of all the leads you have captured will be shown.

Warning: Do not uninstall the app while on-site at your event, as this will permanently erase any leads that have not yet synced to the cloud.
Note: If you do not see all your leads, some may be saved on another LeadGen device from another colleague, and not yet synced. Check the connectivity of each of your scanning devices to troubleshoot this.
Note: At the end of your event, it is recommended that you check that each scanning device has fully synced all leads to the cloud.

    • Related Articles

    • Download the LeadGen app and sign in to your account

      IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...
    • Export your leads

      Note: If you believe some leads are missing from your export file, then please see here: I cannot see all my leads / where did my leads go? Export leads via the LeadGen scanning app From the main dashboard view in your event, simply tap on export ...
    • View or edit an individual lead’s details in the LeadGen app

      To view an individual lead and their responses, while logged in to your event in the LeadGen App, tap the ‘View’ button against the corresponding entry.   This will load the contact information, including answers to your form questions (if ...
    • Scan a test ticket with the LeadGen app before your event starts

      SCAN THE TEST QR CODE  PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...
    • Start scanning attendees (leads) at your event

      Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...