Instructions/Guides
How to Add/Purchase Ticket Options During the Ticket Buying Process
Adding Ticket Options: If ticket options are available for the event you are attending, you may purchase them as part of the ticket purchase process. 1. Add ticket(s) to your cart. 2. Browse the ticket option groups and select any you wish to add to ...
Add a promo code before buying ticket(s)
Note: This article outlines the process of applying promo codes for events where EventsPass is the ticketing provider. For questions relating to the use of an actual promo code for your event, please Contact the event producer or event organizer ...
Update the registration details against each of my tickets
Option 1: Click the link from your ticket confirmation email. Only applies to unregistered tickets. Option 2: Open the web view of your tickets and click 'Click now to register'. Only applies to unregistered tickets. Option 3: Log in to your ...
Download your ticket purchase invoice (receipt)
The ticket purchase invoice is attached to your EventsPass order confirmation email. Alternatively, you can download from your EventsPass ticket holder account. See here: Navigate your EventsPass ticketholder account
How do I get my tickets?
Accessing tickets, when you are the ticket purchaser Access tickets immediately after your order is completed This is the fastest way to access your tickets. As soon as you finalize your order, will arrive at the 'Order Success' page. From here you ...
Contact the event producer or event organizer
Note: For queries about a specific event (and its associated tickets, promotional codes, etc.) please contact the event producer. The EventsPass team is unable to assist with queries of this nature. Option 1) Navigate to their event ticketing page. ...
Share ticket(s) with friends and family
Introduction There are multiple ways to share individual tickets that you have purchased, with the friends, family, and colleagues whom you plan on attending the event with: Select one of the "Share By" Options during the registration step of the ...
Navigate your EventsPass ticketholder account
Sign in or create your account If you already have an EventsPass ticket holder account, you can log in from the full event URL. Note existing account holders should always log in from the full event URL ...
Add ticket(s) to your EventsPass account
Introduction There are four ways to add ticket(s) to your EventsPass account: Sign in to your existing EventsPass account before you complete the ticket checkout process Sign in to your existing EventsPass account at the completion of the ticket ...
Popular Articles
Top tips to make the most out of LeadGen at your event
Top Tips 1. Define your lead capture goal Determine what is most important to your business and work backwards from there. For example, some vendors want to maximize the volume of leads, so they may opt to run a competition or special prize drawing ...
Start scanning attendees (leads) at your event
Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...
Contact the event producer or event organizer
Note: For queries about a specific event (and its associated tickets, promotional codes, etc.) please contact the event producer. The EventsPass team is unable to assist with queries of this nature. Option 1) Navigate to their event ticketing page. ...
What is LeadGen? What are the benefits?
What is LeadGen LeadGen is a world-renowned lead capture system allowing exhibitors/vendors to seamlessly capture lead contact details for events where EventsPass is the official ticketing provider. Amplify event ROI with LeadGen by capturing more ...
Share ticket(s) with friends and family
Introduction There are multiple ways to share individual tickets that you have purchased, with the friends, family, and colleagues whom you plan on attending the event with: Select one of the "Share By" Options during the registration step of the ...