Reports, data exports and remittance
Export a summary of Session capacity (the number of seats or slots booked vs. available per Session Duration)
Note: For more information about Session Options, please see here. Understand the difference between Sessions and Session Durations here. Load the 'Session Bookings' menu. Click the 'Actions' menu and then click 'Export available sessions'. When ...
Export a record of all 'Session' bookings made by customers
Load the 'Session Bookings' menu. Click the 'Actions' menu and then click 'Export booking requests'. When prompted, save the file to your computer. The file will export in CSV format. In this export, you can see what 'Session Option' bookings have ...
Export a report of all 'Ticket Options' that were used or redeemed on-site at your event (and in what quantity)
Open the 'Registered Attendees' menu. Click the 'Export all checked in customers - ticket options' button. When prompted, save the file to your local computer. In this report, you can view which Ticket Options were used (or 'redeemed'), and in what ...
Export a record of all customer 'Ticket Option' responses (the options chosen and answers to associated questions)
Open the 'Registered Attendees' menu. Click the 'Extract ticket options response' button. When prompted, save the file to your local computer. In this report, you can view the Ticket Option selections for all customers, the customer check-in status ...
Export a log of every scan that has occurred for your event (via both CheckIn and LeadGen)
Open the 'Registered Attendees' menu. Click the 'Export Scans' button. When prompted, save the file to your local computer. In this report, each row represents a scan. Details about the scan include the Ticket ID scanned, date and time of the scan, ...
Export a record all customers who have been checked in to your event
Open the 'Registered Attendees' menu. Click the 'Export all checked in customers' button. When prompted, save the file to your local computer. From this report, you can see a list of only those customers who have been checked in to your event, their ...
Attendee view: tally the number of visitors currently inside your event (by scanning location and by day)
Open attendee view to see a live day by day view of: The number of attendees 'checked in' to your event (marked as attended) The number of attendees 'checked out' of your event (attendees who now have been marked as having physically left your event) ...
Check the status of all CheckIn scanning devices (device name, battery status, scan mode, first scan time, last scan time, current login status)
From your dashboard, click the 'Device Activity' button. Your device activity summary will display. This refers to any devices which you have logged in to the CheckIn application for your attendee control onsite. You can view the following: Name: ...
Accessing ticket sales revenue (funds remittance before your event ends)
Pre-event remittances can be requested directly and are assessed on a case-by-case basis. EventsPass reserves all rights with regard to the approval process. 100% pre-event remittance is never permitted, as EventsPass requires a float in case of ...
Accessing ticket sales revenue (funds remittance once your event is finished)
Introduction: Apply for a funds remittance once your event is complete, to access your ticket sales revenue. Remittance will be actioned 5 days after the request is submitted by the event organizer. The event organizer is notified on event ...
Export a promo code utilization or usage report
To export a promo code utilization report: Login to your EventsPass account, and select your event From your event dashboard, click the 'Tickets & Registration' tab, then click the 'Manage' tab. Click the 'Manage Promo Codes' button. Click the ...
Export a record of all on-site ticket sales
Note: This refers to all EventsPass tickets that have been configured for on-site sale only, that have been sold over the course of your event. Note: on-site tickets will only be marked as sold in your event dashboard, when they have been scanned in ...
Export a record of all transactions
To export all transactions from your event: Login to your EventsPass account, and select your event From your event dashboard, click the 'View Ticket Sales' button under the 'Tickets Sold' tile. Click the 'Actions' button Click the 'Export all ...
Export all customer data from your event
To export all customer data from your event: Login to your EventsPass account, and select your event From your event dashboard, click the 'View Attendees' button under the 'Registered Attendees' tile. Click the 'Actions' button Click the 'Export all ...
Download a scanning location activity report for your event
Load your EventsPass event dashboard by visiting eventspass.com, logging in and selecting your event. Click the ‘Tickets & Registration’ tab. Scroll down, and under the ‘Manage’ tab, click ‘Ticket Scanning Locations’. Click ‘Scanning Location ...
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Start scanning attendees (leads) at your event
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Contact the event producer or event organizer
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What is LeadGen? What are the benefits?
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Share ticket(s) with friends and family
Introduction There are multiple ways to share individual tickets that you have purchased, with the friends, family, and colleagues whom you plan on attending the event with: Select one of the "Share By" Options during the registration step of the ...