Can my tickets be scanned from my smartphone when I arrive? Or do I need to bring printed ticket(s) instead?
Unless explicitly stated otherwise by the event producer or event organizer, ticket QR codes (the square barcodes accessible from your ticket confirmation email) can generally be scanned at the event entry on your smartphone. When permitted, please ensure your device brightness is suitably high to allow scanning without issue (at least 50%).
Under normal circumstances you are not required to bring printed tickets. Depending on the event type, exceptions may exist. Examples such as conferences, where all attendees and delegates are often required to wear conference badges around their neck may require a printed ticket.
How do I get my tickets?
Accessing tickets, when you are the ticket purchaser Access tickets immediately after your order is completed This is the fastest way to access your tickets. As soon as you finalize your order, will arrive at the 'Order Success' page. From here you ...
Share ticket(s) with friends and family
Introduction There are two ways to share individual tickets that you have purchased, with the friends, family, and colleagues whom you plan on attending the event with: Complete the ticket checkout process, then click 'Send to friends' on the ...
Add ticket(s) to your EventsPass account
Introduction There are four ways to add ticket(s) to your EventsPass account: Sign in to your existing EventsPass account before you complete the ticket checkout process Sign in to your existing EventsPass account at the completion of the ticket ...
Update the registration details against each of my tickets
Option 1: Click the link from your ticket confirmation email. Only applies to unregistered tickets. Option 2: Open the web view of your tickets and click 'Click now to register'. Only applies to unregistered tickets. Option 3: Log in to your ...
Add a promo code before buying ticket(s)
Note: This article outlines the process of applying promo codes for events where EventsPass is the ticketing provider. For questions relating to the use of an actual promo code for your event, please Contact the event producer or event organizer ...