I can no longer attend the event, what should I do?

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• Contact the event producer or event organizer

  Note: For queries about a specific event (and its associated tickets, promotional codes, etc.) please contact the event producer. The EventsPass team is unable to assist with queries of this nature. Option 1) Navigate to their event ticketing page. ...

• How can I request a ticket refund?

  Please contact the event producer or event organizer. See here: Contact the event producer or event organizer.

• There is an issue with my ticket purchase, what should I do?

  Please contact the event producer or event organizer who will be able to look up your purchase and discuss potential solutions with you. See here: Contact the event producer or event organizer.

• My tickets never arrived / I did not receive a ticket confirmation email

  Please start with checking your email spam folder for an email from "noreply@eventspass.com" If you still cannot locate a confirmation email, please contact the event producer or event organizer who will be able to search their event and confirm ...

• What payment method(s) does EventsPass accept?

  This depends on each event, and the payment options supported by the event producer or event organizer. All events support Visa and Mastercard. Some events may also support PayPal and/or American Express. To confirm the options available for your ...