I can no longer attend the event, what should I do?

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• Contact the event producer or event organizer

  Note: For queries about a specific event (and its associated tickets, promotional codes, etc.) please contact the event producer. The EventsPass team is unable to assist with queries of this nature. Option 1) Navigate to their event ticketing page. ...

• How can I request a ticket refund?

  Please contact the event producer or event organizer. See here: Contact the event producer or event organizer.

• What payment method(s) does EventsPass accept?

  This depends on each event, and the payment options supported by the event producer or event organizer. All events support Visa and Mastercard. Some events may also support PayPal and/or American Express. To confirm the options available for your ...

• There is an issue with my ticket purchase, what should I do?

  Please contact the event producer or event organizer who will be able to look up your purchase and discuss potential solutions with you. See here: Contact the event producer or event organizer.

• How will an EventsPass transaction show up on my banking institution?

  Generally, the description on the statement from your banking institution will show some combination of "EventsPass" and the name of the event. For example, an event with the name The Portland BBQ & Grilling Fair will most likely display as follows ...