PRINTABLE PDF GUIDE: Scanning attendees into your event using CheckIn scan mode

Please ensure all entry scanning staff at your event have familiarized themselves with the entry scanning guide prior to using the CheckIn app.

ACCESS THE ENTRY SCANNING GUIDE HERE

Please also refer to the library of videos on how to set up and use the CheckIn app here.

EventsPass recommends that each member of the entry scanning team has their own printed copy of this guide while scanning attendees.

Please note that this guide only applies to entry scanning (CheckIn scan mode) and is not appropriate for scanning modes (such as ticket option redemption, kiosk mode, check out mode).

• Related Articles

• Choose the right scanning mode on your CheckIn device

  Introduction to Check-In The EventsPass CheckIn app is the 'access control' app for event producers and organizers who are using the EventsPass platform for their events.  It is used for everything from scanning ticket holders in and out of an event, ...

• Navigating the home screen for your event in the CheckIn app

  This guide will help you navigate your CheckIn home screen once you have loaded your event. Setting: Tap this to access app settings (security, general setup etc.) Back: Exit from the event Filter tickets by attendance status: You can opt to see all ...

• Changing the security and general settings on your CheckIn app

  Please note that the app settings outlined below are unique to each device (updating the settings on one device, does not update those same settings to other CheckIn devices you are using at your event) Once you have loaded your event in the CheckIn ...

• Setting a screensaver for the ‘Kiosk’ scanning mode

  Note: The Screensaver is only applicable when the CheckIn app is being used in ‘Kiosk’ mode (where scanning devices are set up in a fixed location, allowing attendees to self-scan and register their own tickets). Load your EventsPass event dashboard ...

• Loading your event in CheckIn

  Watch: Configure CheckIn app prior to the start of your event After you log in to the CheckIn App, from the ‘Open Events’ screen, tap the event where you will be scanning visitors. Check the tickets you want the specific device you are setting up to ...