Where can I get help troubleshooting issues while I am on-site?

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• On-Site Troubleshooting Guide: The LeadGen App

  We recommend that you download, print, and hand out a copy of the On-site LeadGen Troubleshooting guide to ALL staff and volunteers who will be using the app during your event. CLICK HERE TO DOWNLOAD THE GUIDE This guide will address very common ...

• Who do I contact if I have questions on-site?

  To ensure you receive answers to your questions as soon as possible, please make sure to direct your questions about EventsPass and LeadGen to the EventsPass team, and not your event organizer. Firstly, we recommend checking out the on-site ...

• How can I troubleshoot issues and common questions?

  Please see here:  On-Site Troubleshooting Guide: The LeadGen App

• How can I troubleshoot issues while I am at the event?

  Please see here:  On-Site Troubleshooting Guide: The LeadGen App

• I need help setting up my LeadGen addons (CRM integration, SMS campaign, remarketing campaign etc.). Where can I get help?

  Please contact our team here: https://www.eventspass.info/vendor-support/ Learn more about the LeadGen addons here: Adding optional extras to your LeadGen package