How can I just check a ticket without scanning a customer in to the event?

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• Choose the right scanning mode on your CheckIn device

  Introduction to Check-In The EventsPass CheckIn app is the 'access control' app for event producers and organizers who are using the EventsPass platform for their events.  It is used for everything from scanning ticket holders in and out of an event, ...

• I am scanning a customer's ticket, but it is saying it is invalid. Why?

  There are a number of reasons that this may occur: It is not an EventsPass ticket (see here View or edit the details of an individual transaction) The ticket is not valid for use on the current day (please familiarise yourself with 'TICKET VALIDITY ...

• Changing the security and general settings on your CheckIn app

  Please note that the app settings outlined below are unique to each device (updating the settings on one device, does not update those same settings to other CheckIn devices you are using at your event) Once you have loaded your event in the CheckIn ...

• Loading your event in CheckIn

  Watch: Configure CheckIn app prior to the start of your event After you log in to the CheckIn App, from the ‘Open Events’ screen, tap the event where you will be scanning visitors. Check the tickets you want the specific device you are setting up to ...

• Check or validate a customer's tickets

  This guide will illustrate how you can check whether a customer's ticket is valid for entry using the 'Validate QR Code' scanning mode in the CheckIn app. To do so, load your event in CheckIn, then tap 'Settings'. Then tap 'Validate QR Codes'. This ...