For Organizers & Producers | General

General
Re-send all tickets to your customers
Use the re-send all tickets function when you want to trigger all platform confirmation emails to be delivered to customers again. Please do not use this function repeatedly. Abuse of this function can increase the risk that your event is not blocked ...
Can I create additional accounts or logins for my staff to access my event(s)?
If you wish for another EventsPass account to have access to specific events within your own account, please contact us a www.eventspass.com/contact-us. The EventsPass team will need to do this for you. Please ensure you specify which event(s) the ...
Navigating your event dashboard
Your event dashboard is the ‘home page’ for your event administration, where you can access live data about your event and toggle different settings as you need to add, remove, edit or toggle different settings and components of your event (such as ...

Popular Articles
Top tips to make the most out of LeadGen at your event
Top Tips 1. Define your lead capture goal Determine what is most important to your business and work backwards from there. For example, some vendors want to maximize the volume of leads, so they may opt to run a competition or special prize drawing ...
Start scanning attendees (leads) at your event
Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...
What is LeadGen? What are the benefits?
What is LeadGen LeadGen is a world-renowned lead capture system allowing exhibitors/vendors to seamlessly capture lead contact details for events where EventsPass is the official ticketing provider. Amplify event ROI with LeadGen by capturing more ...
Contact the event producer or event organizer
Note: For queries about a specific event (and its associated tickets, promotional codes, etc.) please contact the event producer. The EventsPass team is unable to assist with queries of this nature. Option 1) Navigate to their event ticketing page. ...
Configure your LeadGen package
A welcome email with links to complete EventsPass account creation will be sent from either the show organizer or from EventsPass directly. The video example below shows an invitation from EventsPass directly. WATCH THE VIDEO (2:34s) INSTRUCTIONS ...

For Organizers & Producers | General | Knowledge Base