Checklist before you start scanning leads (attendees) at your event
Before you start scanning leads at your event using the LeadGen app, please consider each of the following:
1) Have your devices got enough battery to get through your event? Consider the need for battery packs or a powered connection. Keep the brightness at a maximum of 50%. And when using handheld scanning devices, turn the screen off while not in use
2) Have you briefed your booth staff? Make sure they are all aware of how LeadGen can help drive more ROI for your company at this event.
3) Have you provided your Leadgen account login to your booth staff? All scanning devices will need to be logged in using the same login details used for your vendor portal.
4) Have you got signage or collateral to drive interest at your booth? It's not essential, but good signage has a significantly positive impact on lead capture performance.
See here for top tips to get the most out of LeadGen.
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Start scanning attendees (leads) at your event
Watch the video (4 minutes) Read the instructions Log in to your account on the LeadGen app, and tap on your event name. Your event dashboard will load. From the event dashboard, tap 'Lead Scan' to prepare your device for scanning. Now you can tap ...
Export your leads
Note: If you believe some leads are missing from your export file, then please see here: I cannot see all my leads / where did my leads go? Export leads via the LeadGen scanning app From the main dashboard view in your event, simply tap on export ...
Update your app security and scanning settings
Various settings in the LeadGen app can be toggled to personalize your app experience. To update these settings, while logged in to your event in the LeadGen App, tap the icon that looks like a cog. Description of each setting: Always-on ...
GUIDE: Scanning, saving and viewing leads in LeadGen
Scenario 1: Scanning a ticket that is already registered (and viewing saved leads) Scenario 2: Scanning an unregistered ticket, or a ticket with extra custom questions (and viewing saved leads) At any time during or after your show you may edit your ...
View your leads in the LeadGen app
To see your captured leads, while logged in to your event in the LeadGen App, tap the ‘Leads’ tab. A list of all the leads you have captured will be shown. Warning: Do not uninstall the app while on-site at your event, as this will permanently ...