Download and sign in to the CheckIn app

Download the CheckIn App from the iOS app store by searching for ‘EventsPass CheckIn’.

Note: EventsPass CheckIn is only available on iPhone and iPad. 

Sign in using your EventsPass login details. 

See next:  Loading your event in CheckIn

• Related Articles

• What happens when the CheckIn app loses internet connectivity?

  You require internet connectivity when first signing in to your EventsPass account on the CheckIn app. However the CheckIn app is designed so that it can still operate if you lose connectivity.  If you do lose connectivity during your event, the ...

• Loading your event in CheckIn

  Watch: Configure CheckIn app prior to the start of your event After you log in to the CheckIn App, from the ‘Open Events’ screen, tap the event where you will be scanning visitors. Check the tickets you want the specific device you are setting up to ...

• Choose the right scanning mode on your CheckIn device

  Introduction to Check-In The EventsPass CheckIn app is the 'access control' app for event producers and organizers who are using the EventsPass platform for their events.  It is used for everything from scanning ticket holders in and out of an event, ...

• Navigating the home screen for your event in the CheckIn app

  This guide will help you navigate your CheckIn home screen once you have loaded your event. Setting: Tap this to access app settings (security, general setup etc.) Back: Exit from the event Filter tickets by attendance status: You can opt to see all ...

• The CheckIn app is struggling to scan tickets due to poor lighting or it being too dark. What can I do?

  In this situation, it is recommended that you use the device in 'Hi Def Video' mode, which is available from your settings menu of your CheckIn app. Read more about this mode here. Note: This mode will cause considerably greater battery drain while ...