I cannot see my upcoming event when I log in to the LeadGen app
make sure you followed the steps to set up your account from the LeadGen
invitation email. If you cannot locate this email, please check your email spam
Your event will not show up in
the LeadGen app until your form is ‘ACTIVE’.
How can I get more LeadGen scanning devices for my upcoming event?
There are two ways to obtain your physical LeadGen scanning devices: The easiest is to coordinate with your booth staff to install the LeadGean app on their personal, or work-provided smartphones. They can simply install the EventsPass LeadGen ...
Can I use LeadGen at my upcoming event?
Currently, vendors are invited onto the EventsPass LeadGen system only once an event organizer has partnered with EventsPass for their ticketing and registration needs. Please put your event organiser in touch with our team if you would like to ...
Scan a test ticket with the LeadGen app before your event starts
SCAN THE TEST QR CODE PERFORM A TEST SCAN ON THE QR CODE BELOW WHILE LOGGED IN TO THE LEADGEN APP Below is a test QR code (an example ticket barcode) on which you can perform a test scan using the LeadGen app, with any LeadGen package that you have ...
I am unable to log in to my LeadGen account on the app
The LeadGen App requires internet connectivity for log in purposes. Please ensure you have a stable internet connection before attempting to log in.
Download the LeadGen app and sign in to your account
IMPORTANT: Please share your LeadGen account login details with all staff who will be using LeadGen scanning devices at your event. Please do so at least 3 days before your event commences, so your team has adequate time to set up any scanning ...