When I try to scan, the camera does not show up / it is just a blank screen

When I try to scan, the camera does not show up / it is just a blank screen

The most common cause of this is that you have not granted permission for the app to use the camera on your iOS device.

Please watch the video below:

Alternatively, please see here for relevant documentation from apple: https://support.apple.com/en-gb/guide/iphone/iph168c4bbd5/ios