Ordering Credentials Through Your EventsPass Vendor Portal

Ordering Credentials Through Your EventsPass Vendor Portal

To begin the ordering process navigate to the order ticket/credentials tab on your vendor portal homepage

      

Next, you will see all the tickets that are available to be ordered via the vendor portal.

      Select the number of tickets you want to order and click next to proceed to ticket registration.


Note: The pricing and amount of vendor tickets/credentials you are able to order are subject to the policies of the event organizer. Some tickets may have strict quantities. For questions regarding vendor credentials/tickets related to your specific event, please contact the event organizer or producer

Select your ticket if you are attending the event, or select "I'm not attending/registering for someone else" if you are ordering the tickets for other people.



Register the tickets/credentials you have ordered.

      If you selected a ticket for yourself, your information will autofill. If not, enter the information for the individual who will claim the ticket. Select register/share next on the bottom right and begin registering the next ticket(s) on your order. At the top of the screen select the method you would like to share the tickets that are not your own. Once all tickets on the order are registered click 'checkout' on the bottom right.



If you have tickets that require purchasing you will need to enter your credit card information to complete the checkout process. Once you have finished and reach the order success screen you can click "Back to Vendor Portal."



Note: After returning to the portal you can manage your tickets/credentials including changing or editing registration details and resending tickets/credentials. Follow this link for more information on how to manage your tickets/credentials.


    • Related Articles

    • Ordering passes / tickets / credentials from your EventsPass vendor portal

      This guide only applies to events where your producer or event organizer has created vendor staff passes. These are tickets that you and/or the staff on your booth will use to gain access to the event you are participating in. If you have received no ...
    • Navigating your EventsPass vendor portal

      Accessing your Vendor Portal Access your EventsPass vendor portal, by signing in from https://www.eventspass.com/#/login , or by creating an account using the invitation email sent by the EventsPass team (example below) or by the event organizer. ...
    • What is LeadGen? What are the benefits?

      What is LeadGen LeadGen is a world-renowned lead capture system allowing exhibitors/vendors to seamlessly capture lead contact details for events where EventsPass is the official ticketing provider.  Amplify event ROI with LeadGen by capturing more ...
    • Manage your previous ticket/credential orders from your vendor portal

      Navigate to your ticket/credential order history Export Your Ordered Passes You can download a CSV file with all items that have been ordered through your vendor portal by clicking "Export Order History". View your order history You can view your ...
    • Why Does It Say My Credentials/Tickets are Being Withheld?

      Why is there a hold on my tickets and/or credentials? Common reasons an event organizer may enforce a hold: Tickets credentials not released until an account invoice is paid in full (most common reason) Event passes/tickets/credentials may be ...